Mission

Italian Ho.St. is a brand born from the long-standing experience in the field of touristic reception. During the years, we have developed a wide professional experience in the field of touristic assistance for cruise ships, congresses and incoming tourism.

The many events and costumers we dealt with during these years, has allowed us to create a network of contacts also outside the Veneto region, leading us to the creation of the brand Italian Ho.St. Our operators located in the main Italian cities recruit, train and follow our staff according to the precise guidelines of our head office.

Each member of our staff can count on a specific work contract according to their positions and abilities, always in the respect of the norms dictated by law and with a full insurance and social security guarantee.

CHAMELEON STAFF

Our customers know that we adapt to the their language and their way of working.



WHICH ARE THE BENEFITS AND ADVANTAGES OF OUR STAFF?

MEET&GREET, PROFESSIONALISM, EMPATHY

We know how to manage and satisfy any type of customer
Meet & Greet Smiling and friendly staff
Empathy Deep understanding of customer needs
Professionalism Our staff knows how to anticipate customer issues, is interchangeable and can give high quality, comprehensive and helpful answers to any question.

WHAT OUR EMPLOYEES PROVIDE?

  • Extensive linguistic knowledge
  • Strict adherence to rules of professional behavior, dress code, and hygiene
  • Local staff with an excellent knowledge of the geographical area in which we operate
  • Tireless staff, able to handle the physical demands for long hours
  • Continuing education focused on bon-ton rules in the field of tourist assistance